The definitive guide to social CRM :maximizing customer relationships with social media to gain market insights, customers, and profits/Barton J. Goldenberg

Author : Goldenberg, Barton J
Rating :
The definitive guide to social CRM :maximizing cus...

Make Social CRM work! This book presents the first proven framework and step-by-step methodology for driving maximum value from Social CRM throughout sales, marketing, customer service, and beyond

Publisher :
Publish Year : 2015
Page : xvii, 254 pages
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1040003351 BA00368 On Closed Stack 0 Please Login

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